Privacy Policy

This Privacy Policy describes how BidBoard.in and its affiliates ("BidBoard.in", "we", "our", "us") collect, use, share, protect, or otherwise process your information / personal data through our website https://www.bidboard.in/ (the "Platform"). You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship, and related information provided from time to time. Some of the information we may collect includes, but is not limited to, personal data provided during sign-up/registration or use of our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Some sensitive personal data may be collected with your consent, such as your bank account or credit/debit card or other payment instrument information — all in accordance with applicable law. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may track your behaviour, preferences, and other information you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect information related to your transactions on the Platform and with third-party business partners. When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies — we are not responsible for their privacy practices or the content of their policies, and we request you to read their privacy policies prior to disclosing any information.

If you receive an email or call from a person/association claiming to be BidBoard.in seeking any personal data like debit/credit card PIN, net-banking, or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhance customer experience; resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect against error, fraud, and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and as otherwise described to you at the time of collection. Your access to certain products/services may be affected if the relevant permission is not provided to us.

We may share your personal data internally within our group entities, other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities may market to you as a result of such sharing unless you explicitly opt out. We may disclose personal data to third parties such as sellers, business partners, and third-party service providers (including payment processors) where required to provide you access to our services, comply with legal obligations, enforce our user agreement, facilitate marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.

We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law, or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process; to enforce our Terms of Use or this Privacy Policy; to respond to claims that content violates the rights of a third party; or to protect the rights, property, or personal safety of our users or the general public.

To protect your personal data from unauthorised access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession, or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, transmission of information over the internet is not completely secure for reasons beyond our control, and by using the Platform you accept the inherent security implications of data transmission over the internet. You are responsible for protecting your login and password.

You have the option to delete your account by visiting your profile and settings on our Platform; this will result in you losing all information related to your account. You may also write to us to assist with these requests. We may, in the event of a pending grievance, claim, pending shipment, or other service obligation, refuse or delay deletion of the account. Once the account is deleted, you will lose access to it. We retain your personal data for no longer than is required for the purpose for which it was collected, or as required under applicable law — except where we believe retention is necessary to prevent fraud or future abuse, or for other legitimate purposes. We may continue to retain data in anonymised form for analytical and research purposes.

You may access, rectify, and update your personal data directly through the functionality provided on the Platform.

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and other processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to other people to us, you represent that you have the authority to do so and permit us to use that information in accordance with this Privacy Policy. You consent to us contacting you through SMS, instant messaging apps, calls, and/or email for the purposes specified in this Privacy Policy.

You may withdraw consent you have already provided by writing to us through the contact link in the site footer, with the subject line "Withdrawal of consent for processing personal data". We may verify such requests before acting on them. Withdrawal of consent will not be retrospective, and will be applied in accordance with the Terms of Use, this Privacy Policy, and applicable law. If you withdraw consent, we reserve the right to restrict or deny the provision of services for which we consider that information necessary.

Please check this Privacy Policy periodically for changes. We may update it to reflect changes to our information practices, and will alert/notify you about significant changes in the manner required under applicable law.